REFERENCE CENTER VUKOVAR
ABOUT OFFICE
During 2013. the program of Victim and Witness Support Service Croatia Reference Centers was established. The program is implemented not only in Osijek, but also in Vukovar. The purpose of the program is to provide continuous, comprehensive and easily accessible support to all persons in need, not only those who are already in criminal proceedings and therefore face various difficulties, but also to support those who have not reported a crime due to fear, discomfort, insecurity or distrust of the judiciary. The program primarily provides social services: emotional and psychosocial support, informing victims about their rights and providing various practical advice, information that can help solve problems and/or exercise rights. Since 2015, the Victim and Witness Support Service has become an authorized provider of primary legal aid, so the structure of beneficiaries has changed. In addition to victims and witnesses of crimeand misdemeanors, other persons in need also apply, who need legal advice, general information, assistance in drafting submissions to public law bodies.
Upon the user’s arrival at the Reference Center, the staff of the Center conducts an interview with the victim/user and a problem or problems are detected. Depending on the problem and needs of the victim/user, the employees of the Reference Center respond to the inquiry or direct them to institutions and organizations that can help them more in exercising their rights. In general, people who seek help in addition to legal aid can also receive emotional support.
Upon the user’s arrival at the Reference Center, the staff of the Center conducts an interview with the victim/user and a problem or problems are detected. Depending on the problem and needs of the victim/user, the employees of the Reference Center respond to the inquiry or direct them to institutions and organizations that can help them more in exercising their rights. In general, people who seek help in addition to legal aid can also receive emotional support.
SCOPE
The aim of establishing the Reference Center in Vukovar is to provide comprehensive support to victims and witnesses, but also to citizens in the Vukovarsko-srijemska county, which means:
- provide psychosocial support
- inform victims about their rights
- inform citizens about their rights
- provide free - primary legal aid and legal advice to all citizens in accordance with the law on Free Legal Aid
- refer to other institutions relevant to the problem
Area of activity
Reference Center Vukovar operates in the Vukovarsko-srijemska county.
Review of previous work
The most common user inquiries regarding free legal aid are from the area of:
- social rights
- inheritance law
- administrative law
- alimony
- labor law
- contract
- enforcement
- rights of the elderly, etc.
The most common crimes for which victims approached us are:
- theft
- threat
- fraud
- rape
- robbery
- intrusive behavior
- identity theft
- non-payment of wages
The most common offenses for which victims approached us are:
- domestic violence
- traffic offenses
Contact:
- Telephone: 032 639 333
- Email: rfc.vukovar@gmail.com
- Address: Ulica Ljudevita Gaja 12, 32 000 Vukovar